FAQ

Are ZEOlli bowties heavy to wear?

Not at all! Although made of concrete, our bowties are designed to be lightweight and comfortable. Each piece is carefully crafted to ensure ease of wear without compromising quality or style.

How are ZEOlli bowties made?

Every bowtie is handmade by skilled artisans using high-quality concrete. Each piece is individually cast, polished, and detailed to ensure it meets our high standards for craftsmanship and design.

Can I customize a bowtie to match my style or brand?

Absolutely! ZEOlli offers full customization options. You can select the concrete and fabric colors and even engrave your logo or custom text to create a personalized statement piece.

Are ZEOlli bowties suitable for formal events?

Yes! ZEOlli bowties are perfect for weddings, galas, corporate events, or any special occasion. Their unique blend of modern design and classic form makes them an ideal accessory for anyone looking to make a bold fashion statement.

How do I take care of my ZEOlli bowtie?

Our bowties are durable but should be handled carefully to maintain their finish. Avoid dropping them on hard surfaces and storing them in protective packaging when not in use. To clean, simply use a damp cloth to wipe away dirt or stains gently.

How long does it take to receive my order?

Since all our bowties are handmade, standard orders typically ship within 4-6 business days. Custom orders may take 2-5 weeks, depending on the complexity of the design. Shipping times will vary based on your location.

Do you offer international shipping?

Yes, we ship worldwide! Shipping fees and delivery times may vary depending on your location. All details will be provided at checkout.

What is your return policy?

We take pride in the quality of our products, but if you’re not satisfied, you can return your bowtie within 14 days of receiving it, provided it is unused and in its original packaging. Please note that customized items are non-returnable unless defective.

How can I collaborate with ZEOlli or order in bulk?

We love collaborating with brands, businesses, and individuals! Whether you’re planning a corporate event or want a unique gift for your team, we offer bulk orders and special customization options. Check our Z!Corporate page.

What happens if I drop my concrete accessory? Will it break or chip?

While our concrete accessories are designed to be durable, they are still delicate pieces of art. Dropping them on hard surfaces may result in chipping or breaking. We recommend handling your accessory with care to preserve its beauty.

How does concrete age over time? Will it chip or break?

Concrete develops a natural patina over time, adding character to your accessory. With proper care, it will maintain its integrity and charm. However, excessive force or impact may cause chipping or breaking, so gentle handling is always recommended.

Are there substances I should avoid exposing my concrete accessory to?

Yes, to ensure the longevity of your accessory, avoid exposing it to harsh chemicals, oils, or abrasive cleaners. If it comes into contact with such substances, gently clean it with a damp cloth to prevent any damage or discoloration.

Where is ZEOlli located?

ZEOlli is proudly based in 3 locations around the world:

  • Massachusetts, USA
  • Dubai, UAE
  • Beirut, Lebanon
Can I send a ZEOlli bowtie as a gift to someone?

Absolutely! ZEOlli accessories make perfect gifts for any occasion. During checkout, you can include a gift message and request special gift packaging to make your present even more memorable. Please indicate the recipient’s shipping address and enter yours as the billing address.

Do you offer discounts on bulk orders?

Yes. We have a discounted and fully customizable offer for corporate clients who wish to order our bowties in bulk.

You can also contact us for a quote if you have different needs for your bulk orders.